Money-Back Guarantee

Use it Risk-Free for 30 Days

We believe that you are going to love our lift systems. Everyone seems to love them! It is very rare for a customer to send a Lift back to us, and the few times it HAS actually happened were the result of unexpected changes to the project itself, not because of any dissatisfaction with the product. EVERY TIME you order from Nexus 21, you get the same 30 day grace period to work with the lift. During that time, if you want to send it back - for any reason - you get your money back.

How the Money-Back Guarantee Works

  • Buy ANY Nexus 21 TV Lift.
  • Once you receive it, if you don't want to keep it, send it back.
  • We give you back 100% of the purchase price.
  • That's all.

Why Would We Make This Guarantee?

Of course this is a risk for us, so why do we do it? Because people just don't send them back. They never have. We want you to see that if you are "on the fence" about trying our products, that WE will take the risk with you by providing this guarantee.

The only conditions are that you:

  1. Send it back in the original packaging and box.
  2. Get it back to us within 30 days of when you received the lift.
  3. Share your reason with us so we can improve our service.

NOTES: The 30-day money-back guarantee does not apply to any TV Lift Cabinets, or to any product that we customized or special-built at the client's request. Refunds are made 2 weeks from the date we receive a returned item, giving us time to test the equipment, re-stock it and process the refund.